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Dimplex Optimyst® Pro 500 Built-In Electric Cassette
Dimplex Optimyst® Pro 500 Built-In Electric Cassette
Dimplex Optimyst® Pro 500 Built-In Electric Cassette

Dimplex Optimyst® Pro 500 Built-In Electric Cassette

Regular price$2,129.99
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FREE Shipping + 0% Sales Tax

  • In stock, ready to ship
  • Inventory on the way
  • Estimated arrival 4-10 days after placing the order. Please call or message the chat for precise ETAs
  • Free shipping, Lowest prices, No sales tax, Exceptions apply
  • We beat the competitor's price. Call or send a message NOW! 855-601-2444

Dimplex Optimyst® Pro 500 Built-In Electric Cassette

Picture the perfect fireplace: any length, any location, and any number of sides. Forget about venting, gas lines and hot glass, because they are a thing of the past. Now imagine flames made of water that you can reach out and touch. The revolutionary Optimyst by Dimplex reinvents the electric fireplace and makes it easier than ever to add a dramatic fire feature to any space. See-through, three-sided, open concept, the possibilities are endless, so go ahead, play with fire.

  • The Optimyst flame effect uses revolutionary ultrasonic technology to produce a fine mist that creates the lifelike illusion of flames and smoke.
  • Get creative with the modular design and combine multiple 20" (50.8 cm) CDFI500-PRO and 40" (101.8 cm) CDFI1000-PRO cassettes to achieve the desired length for dramatic linear installations impossible to achieve with gas fires.
  • Have some fun and change up your customizable flame width by adding the included spacers and slots to your Optimyst cassette.
  • You have the option of using a continuous water supply when you purchase the additional plumbed water supply kit sold separately (CDFIPLUMB-KIT, works with copper piping). This is recommended for a seamless look and to avoid refilling the water tank


Product Features

  • Opti-myst Flame Effect. Revolutionary ultrasonic technology produces a fine mist to create the illusion of flames and smoke
  • Modular Design. Multiple 20" (50.8 cm) and 40" (101.8 cm) cassettes can be combined in series to achieve the desired length for dramatic linear installations impossible to achieve with gas fires
  • Customizable Flame Width. Includes spacers and slots for customizable flame width and pattern
  • Adjustable Flame Intensity. Control the desired volume of flame to suit
  • Continuous Water Supply. Optional plumbed water supply kit provides continuous operation without refilling water tanks
  • All-day Flames. Fill the water tank with tap water and enjoy up to 8 hours of continuous flames
  • Crackling Sound Effects. Enjoy a more complete sensory experience with the sound of natural wood fire
  • Frame, Wire and Finish. Basic installation requires fewer tradespeople, no gas lines, venting or chimney
  • Zero Emissions. The most sustainable fireplace option; no emissions and 100%
  • Energy Efficient. Uses low-energy LED lights for low-cost operation
  • Heat-free Operation. Designed with the sole purpose of providing a stunning visual fire feature
  • Sight and Sound Remote. Control the flames and crackling sound effects at the touch of a button

     

    Specifications

    Finish Gun-Metal
    Style Modern
    Firebox Opti-myst
    Wattage
    230
    Volts 120
    Amps 3.83
    BTUs 785
    Height (IN) 9.50
    Depth (IN) 12.00
    Width (IN) 20.00
    Remote Opti-myst
    Warranty 2 Years

      Warranty

      DIMPLEX ELECTRIC FIREPLACE 2 YEAR LIMITED WARRANTY

      Dimplex warrants their products to be free from defects in material and workmanship for a period of 2 years from the date of the first purchase.

      Click here to download the entire Dimplex Warranty

      IGNITEXL™ 5 YEAR LIMITED WARRANTY

      This Limited Warranty applies to your newly purchased Dimplex Electric Fireplace with Model Numbers XLF50, XLF60, XLF74, and XLF100.

      Click Here to View The Warranty

      Returns and Exchanges

      Standard Product Return Period: Glen Dimplex Americas agrees to accept all “Product Returns” within the “Standard Product Return Period” defined as:

      • Seven (7) days for damaged product after date of delivery (package damage).
      • Seven (7) days if the wrong product was shipped from Glen Dimplex Americas after the date of delivery.
      • Thirty (30) days for concealed damage or defective product after the date of delivery.
      • Thirty (30) days for customer remorse after the date of delivery in original, unmarked, factory sealed packaging.
      • Seven (7) days for ordering the incorrect model and requires a replacement after the date of delivery.

      Non-Standard Product Return Period

      If a product has concealed damaged or defective after thirty (30) days of delivery, the product will be handled based on its warranty.

      Glen Dimplex Americas will not accept consumer product returns for customer remorse thirty (30) days after delivery. Glen Dimplex Americas will not be responsible for any fees related to Product Returns after the Standard Product Return Period.

      Return Shipping

      The consumer is responsible for all “Product Return Shipping” carrier fees, except if the unit is defective, damaged upon receipt or if the wrong product is shipped. Glen Dimplex Americas will cover the return shipping costs directly seven (7) days after delivery if the product was delivered damaged, seven (7) days after delivery if the wrong product was shipped from Glen Dimplex Americas or thirty (30) days after delivery for concealed damage or defective.

      The consumer will be responsible for all “Product Return Shipping” carrier fees relating to buyer’s remorse or if the consumer ordered the incorrect model and require a replacement. A 25% restocking fee will apply.

      Shipping and Returns

      Frequently Asked Questions

      When will I know my order has shipped?

      As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.

      When will my order ship?

      If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@smartnaturestore.com.

      No Shipping outside the lower 48 in USA.

      If you have questions regarding anything below, please send an email to support@smartnaturestore.com or call us at 1-855-601-2444

      Cancellations & Refunds: We pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

      If you have questions, please send an email to support@smartnaturestore.com or call us at 1-855-601-2444

      Cancellations (Before Order Ships)

      If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-855-601-2444, the chat in the bottom right, or email support@smartnaturestore.com any time. 

      Cancellations of Custom Orders

      Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Outdoor Plus, Fire By Design, Fireplaces, Etc.).

      These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

      All sales are final for Custom made and Made-to-order products.

      Refunds and Returns

      If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. 

      Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product. 

      Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

      Shipping Times

      We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on). 

      Order delays have proven to be unavoidable and outside of Audacia Home's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

       

      Warranty

      Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

       

      Have a Question?

      Talk to one of our trusted experts today! Our customer support team would love to answer any questions you might have. Call us if you want to place the order over the phone (855) 601-2444 or send us your inquiry via chat.