Jackery Explorer 2000 Pro Portable Power Station - Smart Nature Store
Jackery Explorer 2000 Pro Portable Power Station
Jackery Explorer 2000 Pro Portable Power Station - Smart Nature Store
Jackery Explorer 2000 Pro Portable Power Station - Smart Nature Store
Jackery Explorer 2000 Pro Portable Power Station - Smart Nature Store
Jackery Explorer 2000 Pro Portable Power Station - Smart Nature Store
Jackery Explorer 2000 Pro Portable Power Station - Smart Nature Store

Jackery Explorer 2000 Pro Portable Power Station

Jackery_2000P

Regular price$1,999.00
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FREE Shipping + 0% Sales Tax

  • In stock, ready to ship
  • Inventory on the way
  • Estimated arrival 4-10 days after placing the order. Please call or message the chat for precise ETAs
  • Free shipping, Lowest prices, No sales tax, Exceptions apply
  • We beat the competitor's price. Call or send a message NOW! 855-601-2444

Jackery Explorer 2000 Pro Portable Power Station

POWER UP YOUR LIFE

The Portable Power Station Explorer 2000 Pro delivers enormous charging capacity (2,160Wh) powering all your required appliances including hot plates, blenders, air conditioners and more. It’s also ideal to use for outdoor off-grid activities (camping or RV) & home emergency use.

Fast charge all your devices

The power station can be fully charged with 6 SolarSaga 200W solar panels in only under 2.5 hours, and in just 2 hours via AC wall outlet. This fantastic charging experience allows you to charge away in no time while off the grid.

Maximum safety and reliability

The first-rate lithium battery houses two chips for dual battery protection and four temperature core detectors, guaranteeing the perfect blend of safe and reliable charging. Taking safety to the very next level.

As easy as pressing a button

With a simple press of a button, the access to outstanding charging efficiency becomes available in seconds. The Explorer 2000 PRO delivers under 53DB of charging ensuring quiet and peaceful charging.

Charge also on the go

The portable power station supports pass-through charging. This allows you to charge your power station, with essential devices still plugged in, meaning you can charge on the go quickly and conveniently.

5-Year Warranty

A 3-year warranty on regular purchases, plus an additional 2-year extension on your warranty when ordering from our Official Website.

Absolute Power

Delivering enormous charging capacity at 2,160Wh, this groundbreaking Explorer powers all your imaginable appliances including hot plates, full sized refrigerators, air conditioners and more. It's all ideal - taking your amazing familty trips to the next level, adventuring with power to the beautiful unknown, and off-griding to the most inspiring scenarios. You have the power to impress.




Specifications

  • BATTERY INFO
  • Capacity: 2160Wh (43.2V 50Ah)
  • Cell Chemistry: Lithium-ion Battery
  • Lifecycle: 1000 cycles to 80%+ capacity
  • Management System: BMS, Over Voltage Protection, Short Circuit Protection

RECHARGE TIMES

  • AC Adapter: 2 Hours
  • 12V Car Adapter: 24.4 Hours
  • 6x SolarSaga 200W Solar Panel: 2.5 Hours
  • 4x SolarSaga 200W Solar Panel: 4 Hours
  • 2x SolarSaga 200W Solar Panel: 7.5 Hours

PORTS

  • AC Output:  120V, 60Hz, 2200W (4400W Peak)
  • USB-A Output:  Quick Charge 3.0, 18W Max
  • USB-C Output: 100W Max, (5V, 9V, 12V, 15V, 20V up to 5A)
  • Car Output: 12V,10A
  • AC Input: 120V, 60Hz, 15A Max
  • DC Input: 
    • 11V-17.5V, 8A Max, Double to 8A Max
    • 17.5V-60V, 12A, Double to 24A/1400W Max

GENERAL

  • Weight: 43 lbs (19.5 kg)
  • Dimensions (LxWxD): 15.1 x 10.5 x 12.1 in
  • Operating Usage: (38.4x26.90x30.75cm)
  • Temperature: 14-104F (-10-40℃)
  • Warranty: 3 Years
  • Optional Accessory: Jackery SolarSaga 200W Solar Panel

 

FAQs

Can the product be brought on board a plane? No, because this product is a lithium battery. According to the International Standards & Regulations for the Transportation of Hazardous Materials, no lithium batteries with more than 100 watt hours may be allowed in carry-on bags.
Why is there a sound when using?

The product adopts an air-cooled system, and the built-in fan helps the product to cool better. Slight noise when using is normal.

Can I charge the jackery Explorer 2000 Pro while a device is plugged in?

Yes, you can. When charged with AC input, it supports a maximum power output of 1800W. When charged with AC input + DC input ( i.e. solar charging or car charging) simultaneously - it supports a maximum power output of 1800W. When charged with DC input (i.e. solar charging or car charging), it supports a maximum power output of 2200W.

How to keep this product when it is not used for a long time?

If the battery is to be unused for a long time (more than 3 months), it should be maintained at 60-80% of the rated capacity (it's recommended to check and charge every 3 months). Store it in a dry and cool place with temperature range between 0 ℃~40 ℃, and humidity 0%~60%. Avoid contact with corrosive substances, and far from fifire and heat sources.

Can it be used to jump start a car?

We are very sorry, but it cannot be used to jump start a vehicle. However, it can be used as power supply for automobiles. You can recharge the car via a Jackery power supply cord, which is available for purchase separately.

Why is the output to the low-power device automatically turned off afrer several hours?

In case of forgetting to turn off the output (causing the battery to drain), the Low Power Mode will be turned off by default. That is, when the port is connected to a small load device(AC Output≤25W, USB Output≤2W, Car Port≤2W) for 12 hours, the device will automatically be turned off. In case you want to resume recharging, press the car port button/USB button/AC button to restart the device. If you want to turn on the Low Power Mode, long press the AC Button and DISPLAY until the Low Power Mode icon appears on the screen. If you need to turn off the Low Power Mode, repeat the above operation until the Low Power Mode icon disappears on the screen.

Why does the USB output operation indicator light up, the load device has no charging input or can't work normally?

Please check whether the load device is broken firstly. If the device is normal, press the USB Button to restart the output.

What's included in the packing list?

The following items are included: AC power cord, car charger cable, user manual, brand stickers and envelope.

 

Warranty & Return 

Limited Warranty

Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.

This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.

Warranty Period

The warranty period for Jackery products is 24 months. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

Exchange

Jackery will replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.

Limited to Original Consumer Buyer

The warranty on Jackery's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.

 Exclusions

Jackery's warranty does not apply to:

  • Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Jackery's current product literature.
  • Attempted repair by anyone other than an authorized facility
  • Any product purchased through an online auction house.
  • Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after you purchase the product and at least once every 6 months thereafter. Customer Support : support@smartnaturestore.com 

To obtain warranty service, contact our customer service team at support@smartnaturestore.com 

Refund

We are confident that you will love your new Jackery product. However, if you are unsatisfied for any reason, simply let us know within 30 days. Once we receive the product and confirm the validity, we will refund the full purchase price.

To return an item, please contact us via phone number 855-601-4493 or email support@smartnaturestore.com  during our normal business hours.

In order to return your product under the 30-day return policy, please check that:

You begin the return process within 30 days from the original shipment date. The product is returned in the original packaging, with all materials included, in new or as-new condition, and be accompanied with a return authorization number.

Late or missing refunds

If you haven't received a refund yet, first check your bank account again. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 business days for a credit to appear on your credit card statement.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at support@smartnaturestore.com 

Return & Refund Conditions

Please carefully read conditions below. If conditions are not met, Jackery reserves the right to refuse the exchange or refund. Please note that Jackery does not permit the return of or offer refunds for the following products:

Product that is custom configured or branded to your specifications.

Product purchased from a 3rd party retail partner.

How to Return an Item

To return an item you'll need to obtain a Return Material Authorization (RMA) number. Jackery will not accept returns without prior authorization and an RMA number. You can get an RMA form by contacting us via telephone or email for assistance.

Process for Returning Produce

1. Obtain a Return Merchandise Authorization (RMA) Number:

All returns must have an RMA number for processing. Contact support@smartnaturestore.com for assistance.

2. Write the RMA number on the shipping label on the outside of the package.

RMA numbers should be clearly displayed on the return shipping label of any package being returned to Jackery. Do not write the RMA number on the actual box. Packages without an RMA number on the return shipping label may not be accepted by our warehouse.

Shipping Policy

Shipping Fee & Time

Free shipping for all orders in the contiguous U.S. Currently, we only ship orders to the contiguous U.S.

Products shipped via free shipping service are normally delivered within 3-5 business days after placing the order.

Shipping Orders

Orders will be shipped within 3-5 business days after processing payment. The estimated delivery date may be delayed due to some unexpected events. Order(s) of various products may be delivered in separate shipments. All purchases through Jackery.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

Order Cancellation

We accept order cancellation before the product is shipped or produced. If the order is canceled you will get full refund. We cannot cancel the order if the product is already shipped out.

Delivery Address

A correct and complete delivery address is essential. Currently, we only ship orders to the USA (The states of Hawaii and Alaska are excluded due to the inability of our shipping couriers).

Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer), we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders.

Shipping Couriers & Status

Order(s) will be shipped by Jackery at USA. When you place an order, you will receive a shipping information. Please check your email address. If you haven't found the email, please check your spam box and add us, Smart Nature, to your contact list.

Have a Question?

Talk to one of our trusted experts today! Our customer support team would love to answer any questions you might have. Call us if you want to place the order over the phone (855) 601-2444 or send us your inquiry via chat.