Kota Grill Stainless Steel Grill Insert
Kota Grill Stainless Steel Grill Insert
Regular price$199.00
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This product is part of a bundle and cannot be purchased separately

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Kota Grill Stainless Steel Grill Insert

NEW! This 14 Gauge Stainless Steel insert is designed and hand-crafted in Canada. Besides looking sharp, the insert is designed to give added protection to the grill basket; makes cleaning the grill easier; and finally, acts to contain and intensify the heat generated by the fire. 

 

Refund & Shipping Policy

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns

On accessories, we have a 7 day return policy, which means you have 7 days after receiving your item to request a return, provided it has not been used and is in its original packaging. 

To start a accessory return, you can contact us at support@smartnaturestore.com. We’ll send you a return shipping label and we will issue a refund upon receipt. 

If for whatever reason you are not completely satisfied with your Grill, please contact us so that we can try to resolve any issues.  If you wish to return the item we are happy to issue you a refund, minus a shipping and restocking fee. Please contact us so that we can arrange pick up and return shipping.

To be eligible for a return, your item must be in the same condition that you received it, disassembled, unused, and in its original boxes. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at support@smartnaturestore.com.

Kota Grills is a Division of TIL IMPORTS

We offer free LTL delivery to your door within the Continental USA for all our Kota Grills. This includes International Duty and Taxes.  Remote locations, such as Alaska will incur a surcharge. Please contact us for a detailed quote. Accessories when purchased with a grill are also free.  Accessories that are purchased on their own are charged a flat shipping fee, calculated at Checkout. In order to prepare required paperwork for U.S. border control, we may need to contact you for further information and identification. We will be in touch by telephone to follow up on your order, so that we can expedite the speedy delivery of your item, and avoid issues with Homeland Security regulations.

Our products will leave the warehouse in Vaughan, ON Canada, within 2 - 5 days of your order. You should expect 2 to 3 week delivery time depending on your location and customs. Remote delieveries will of course take more time. We can email you with specific delivery time estimates once we have confirmation from our shipping brokerage.  Border crossing, given the current situation, may delay intended delivery schedule. We will certainly keep you informed as to all aspects of the delivery process, to ensure a safe and speedy delivery of your Kota Grill to the best of our ability.


Have a Question?

Talk to one of our trusted experts today! Our customer support team would love to answer any questions you might have. Call us if you want to place the order over the phone (855) 601-2444 or send us your inquiry via chat.