Louisiana Grills Founders Series Premier 800 Pellet Grill - Smart Nature Store
Louisiana Grills Founders Series Premier 800 Pellet Grill - Smart Nature Store
Louisiana Grills Founders Series Premier 800 Pellet Grill - Smart Nature Store
Louisiana Grills Founders Series Premier 800 Pellet Grill - Smart Nature Store

Louisiana Grills Founders Series Premier 800 Pellet Grill

10595

Regular price$1,599.99
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Louisiana Grills Founders Series Premier 800 Pellet Grill

The Founders Series Premier 800 by Louisiana Grills® is a distinguished grilling machine designed to raise the standard of your backyard culinary experience, beautifully combining the legacy of pellet grilling with the technology of today. An homage to our founder and pellet grill visionary, Dan Thiessen, these grills feature upscale, stylish designs blended with a reawakening of performance and innovation. The Founders Series represents over 20 years of an unyielding passion for excellence, an unrivaled dedication to the pellet grill industry, and an endless devotion to the craft of high-end outdoor cooking. For those who want the best, look no further than the Founders Series by Louisiana Grills®.

Utilizing the Louisiana Grills® patented Pressurized Cooking System™, the Founders Series features a best-in-class rear exhaust output that evenly circulates heat and smoke throughout the cooking chamber for a flawless result every time. Unlike its competitors, these machines possess the capability of both direct and indirect cooking using our innovative SearTech™ technology, turning your unit from a smoker to a grill to a high-temperature sear station with a simple pull of a lever. The stunningly redesigned LG Smart Touch Control Pad also fully reimagines the traditional PID controller, delivering unrivaled temperature consistency from 180 to 600 degrees for the cleanest burning wood fire and the finest smoke of any grill on the market today.

Built with a heavy-duty steel construction, the Premier 800 features a 22-inch barrel that will accommodate any cook job, no matter the size. These units also come equipped with a 29-pound pellet hopper with a viewing window, collapsible front shelf, a high-temperature powder coat finish and are backed by the Louisiana Grills® best-in-class five-year warranty.

User Manual Founders Series Premier 800 Pellet Grill

 

How to properly install LG Burn Pot

  • 846 square inches of cooking surface
  • Digital touch screen control board with WiFi and Bluetooth™ compatibility
  • Pairs with the Smoke iT™ app
  • 180° to 600°F temperature range
  • Louisiana Grills® Pressurized Cooking System™
  • Adjustable rear exhaust system
  • SearTech™ control for direct and indirect heat cooking
  • Open flame searing up to 1,000°F
  • Porcelain-coated cast iron cooking grates
  • Two meat probes included
  • 29-pound pellet hopper
  • Heavy-duty steel construction
  • Fueled by 100% hardwood pellets
  • Solid steel folding front shelf
  • Solid steel bottom shelf
  • High temperature powder coat finish
  • Two sport caster wheels and two locking caster wheels

 

Warranty Policy 

CONDITIONS 

All wood pellet grills by Louisiana Grills, manufactured by Dansons Inc., carry a limited warranty from the date of sale by the original owner. The warranty coverage begins on the original date of purchase and proof of date of purchase, or copy of original bill of sale, is required to validate the warranty. Customers will be subject to parts, shipping, and handling fees if unable to provide proof of the purchase or after the warranty has expired. 

Dansons carries a five (5) year warranty against defects and workmanship on all parts, and five (5) year on electrical components. Dansons warrants that all part(s) are free of defects in material and workmanship, for the length of use and ownership of the original purchaser. Warranty does not cover damage from wear and tear, such as scratches, dents, dings, chips or minor cosmetic cracks. These aesthetic changes of the grill do not affect its performance. Repair or replacement of any part does not extend past the limited warranty beyond the five (5) year from date of purchase. 

During the term of the warranty, Dansons' obligation shall be limited to furnishing a replacement for defective and/or failed components. As long as it is within the warranty period, Dansons' will not charge for repair or replacement for parts returned, freight prepaid, if the part(s) are found by Dansons' to be defective upon examination. Dansons' shall not be liable for transportation charges, labor costs, or export duties. Except as provided in these conditions of warranty, repair or replacement of parts in the manner and for the period of time mentioned heretofore shall constitute the fulfillment of all direct and derivate liabilities and obligations from Dansons to you. 

Dansons takes every precaution to utilize materials that retard rust. Even with these safeguards, the protective coatings can be compromised by various substances and conditions beyond Dansons' control. High temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn pesticides and salt are some of the substances that can affect metal coatings. For these reasons, the warranty does not cover rust or oxidization, unless there is loss of structural integrity on the grill component. Should any of the above occur, kindly refer to the care and maintenance section to prolong the lifespan of your unit. Dansons recommends the use of a grill cover when the grill is not in use. 

This warranty is based on normal domestic use and service of the grill and neither limited warranty coverages apply for a grill which is used in commercial applications. 

EXCEPTIONS 

There is no written or implied performance warranty on Louisiana Grills grills, as the manufacturer has no control over the installation, operation, cleaning, maintenance, or the type of fuel burned. This warranty will not apply nor will Dansons assume responsibility if your appliance has not been installed, operated, cleaned, and maintained in strict accordance with this owner's manual. Any use of gas not outlined in this manual may void the warranty. The warranty does not cover damage or breakage due to misuse, improper handling, or modifications. 

Neither Dansons, or authorized Louisiana Grills dealer, accepts responsibility, legal or otherwise, for the incidental or consequential damage to the property or persons resulting from the use of this product. Whether a claim is made against Dansons based on the breach of this warranty or any other type of warranty expressed or implied by law, the manufacturer shall in no event be liable for any special, indirect, consequential, or other damages of any nature whatsoever in excess of the original purchase of this product. All warranties by manufacturer are set forth herein and no claim shall be made against manufacturer on any warranty or representation. 

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties, so the limitations or exclusions set forth in this limited warranty may not apply to you. This limited warranty gives you specific legal rights and you may have other rights, which vary from state to state. 

ORDERING REPLACEMENT PARTS 

To order replacement parts, please contact us at   support@smartnaturestore.com

CONTACT CUSTOMER CARE 

If you have any questions or problems, contact   Customer Care Team at 855-601-2444. Customer Care is available Monday-Friday from 9 am -9 pm (MST).

 

Return & Cancelation Policy

LOUISIANA GRILLS RETURN AND CANCELLATION POLICY

Return Policy

At Louisiana Grills, holds our customers’ satisfaction at the core of our business. Because of this, any items that are unused and in their original packaging may be returned within 60 days of purchase.

Returns are only accepted on items purchased directly through louisiana-grills.com or via phone. All returned items must be in their original condition, unused and in their original packaging. After receipt, returned items will be inspected and a refund will be applied within 10 business days of receiving the returned product. Both original and return shipping costs are non-refundable.

Louisiana Grills does not accept returns on pellets, spices, sauces, or electrical service parts.

To initiate a return, please call our Customer Care Team at 855-601-2444. Customer Care is available Monday-Friday from 9 am -9 pm (MST). 

For any purchases made through an authorized dealer, please see them directly for any information regarding their return policy. This return policy applies only to items purchased directly through Louisiana Grills via phone or support@smartnaturestore.com.

Cancellation Policy

Any purchase made through Louisiana-Grills.com or via phone may be cancelled if the order hasn't been processed or shipped. If an order that you have placed needs cancelled, please call our Customer Care Team at 855-601-2444 as soon as possible of purchase. Any cancellation after processing will fall under the Louisiana Grills return policy.

 

Service Parts Policies

Effective: 1/1/2023

What Are Service Parts?

Service parts are standard order items that are light and small enough to be easily and inexpensively shipped

the same day via parcel. Service parts do not include Accessories, Bulk Items, or“Freight Sensitive Parts.” These items will be charged actual freight, regardless of ordering method or stocking status. Dealers whose accounts are current, and have fulfilled all stocking requirements are eligible for the following

Standard Service Parts order benefits.

1.Standard Freight Charge

A $13.99 freight charge will be assessed for each service parts order. This excludes orders that qualify for free freight.A dealer’s account that is over 60 Days past due does not qualify for free freight, will ship complete, and will bebilled full freight, until their account is current. Overdue accounts will be identified with “OD60” as a line item.Address corrections are billed $17 by UPS/FedEx and will be passed along to the dealer when necessary.Additional charges due to weight/size levied by UPS/FedEx will be added to the dealer’s invoice when applicable. In some cases, UPS/FedEx levy additional charges after delivery, in these instances the dealer will be invoice separately for additional charges

2.Qualifying Free Freight Program

We offer a Free Freight Program for dealerships who have purchased $2,000 or more in parts over the last calendar year. All standard service parts orders over $250 submitted on www.haydist.com will ship prepaid, including back orders except for the following.

The following are NOT eligible for free freight:

Phoned Orders | Fax Orders | Email Orders

Past Due Accounts over 60 days (OD60)

Expedited Shipments (Next Day, 2nd Air, etc) or COD orders

Drop Shipment to dealers, or dealer’s customer 

  •  Drop shipped back orders, even if original order is Free Freight

Special Order items

Accessories, attachments, grass catchers, baggers, weight kits, tire/wheels, mulch kits, flex forks, and other excess bulk item that get a surcharge from UPS/FedEx.

Freight Sensitive Parts include, but are not limited to the following, these parts will say ‘Freight Sensitive

Item’ on the website:

  • Lubricants (oil, paint, aerosols) & Hazardous Materials
  • Whole goods, equipment, engines, decks, transaxles, wheel motors, and transmissions
  •  Oversized items such as Monster Parts, seats, tubes, hoods, tanks, fenders, etc
  •  Drive shafts, outer tubes, and handles (require special packaging)
  •  Meyer Snow Parts, Hargrove or Simpson Duravent Brands.
  •  Fragile Items such as light bulbs or glass
  • HDC reserves the right to add additional items in the future.

Literature: Literature rides along with your regular parts orders. Literature will be treated as FOB when shipped alone. The cost of literature varies by manufacturer, and Hayward reserves the right to limit literature requests for any reason.

Special priced, clearance, net price items

3. Standard Parts Order Cut Off Time: 4:30 p.m. EST Qualifying dealers who place a Standard Parts Order by 4:30 p.m., (EST) can ship the same day. This relates to in-stock orders only.

  • Large Orders, Stock Orders, and Credit Card orders may take longer to process and delay shipment even if submitted by 4:30 p.m.
  • Credit Approvals and Over Due Accounts may also be delayed
  • Accessories, Bulk Items, and Freight Sensitive Items typically require special handle and packaging and do not fall under the same day program
  • Once an order has been submitted, parts cannot be changed, added, or removed.
  • Orders may not be canceled once picking has begun.

4. Drop Shipments to Retail Customers For Dealers.

Drop shipments to customers require special handling, and incur additional freight charges from our carriers. To cover these costs, a $5 add-on handling charge will be applied for a total of $18.99 regardless of the dollar amount. Drop Shipments to customers should ship complete. Accessories, Bulk Items, and Freight Sensitive Parts will be charge full freight.  

5. Direct Shipment from Manufacturer to Dealer

When permitted, we will arrange direct shipment to the dealer. Be sure to specify ground, Next, or 2nd Day Air. In addition to freight charges, please keep in mind extra charges are usually assessed, and will be the responsibility of the dealer. Please be sure that you are aware of these charges before requesting this order method.

6.Minimum Order Fee

A minimum order processing fee of $5.00 labeled “U20” will be assessed on all orders under $20.00 at dealer cost excluding freight.

7.Parts Returns

Unless the error was caused by Hayward Distributing, pre-qualified parts returns will be assessed a restocking fee of 15% for stocking dealers of that product line, or 20% for all other parts returns. Only parts that are identified in original packaging and in resalable condition will be accepted. Between April and September of each year, we may be slower processing returns as our priority is to fill orders. The only exceptions to this return policy are noted with the pre-season service parts stocking programs on various product lines.

8.Service Parts Invoice Due Dates

Normal service parts orders are due the 10th of the month following shipment. Pre-season stock orders may carry longer terms.

9.Limited Service Area

Distribution territory varies by product line. Our contracts with manufacturers may limit our coverage to specific geographic areas.

10.Accessories

Accessories generally have their own freight program, and do not fall under our service parts policies. There are many definitions of what is a service part or an accessory, and it varies by manufacturer. Hayward follows the lead of each manufacturer. That said, the following accessories will be treated as parts for freight purposes: trimmer line, saw chain, trimmer heads and BOB-CAT hitch kits.

11.Payment

This policy includes several commitments from Hayward Distributing Co. to dealers including better pricing, subsidized or free freight, same day shipping, dating and parts returns. One of your commitments when ordering from us is to pay us on time. As a standard practice, an account with any invoices over 60 days past due will be billed full freight on all invoices until the account is current. Invoices subject to this full freight will have an “OD60” line item on them. That said, if you fail to pay us when you commit, we reserve the right to rescind some or all of our commitments to you. Notice would not be required.

12.Non-Stocking Dealer

A dealer who does not stock equipment or who does not place a parts stock order will be classified as a non- stocking dealer. For non-stocking dealer discounts, see the parts program order terms sheet for each specific brand.

13.Annual Parts Returns

For each individual brand, dealer will be eligible to return up to 10% of the trailing 12 months of parts sales. Parts must be deemed returnable by that manufacturer. This surplus list must be submitted to Hayward Distributing Co. between July 1st and August 31st. Upon receipt of your surplus list, Hayward will review your list and send you back an authorized return list along with a Returned Goods Authorization number. Returns must be shipped to Hayward within one month of receipt of your RGA number. All parts subject to return must be new, in original factory packaging, and in saleable condition. Parts not meeting these requirements will be scrapped with no credit issued. A restocking charge of 15% will be applied to all parts returns for dealers who placed parts stock orders. A restocking charge of 20% will be applied to all other parts returns.

Have a Question?

Talk to one of our trusted experts today! Our customer support team would love to answer any questions you might have. Call us if you want to place the order over the phone (855) 601-2444 or send us your inquiry via chat.